PRIVACY POLICY
RIDE, LLC
Last Updated: February 3, 2025
1. INTRODUCTION
RIDE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you use our
car-sharing platform, website (ridecarsharing.com), mobile applications, and related
services.
2. INFORMATION WE COLLECT
2.1 Personal Information
– Name and contact details
– Driver's license information
– Payment information
– Email address
– Phone number
– Physical address
– Date of birth
– Profile photos
– Insurance information
2.2 Vehicle Information (Hosts)
– Vehicle registration details
– Insurance documentation
– Vehicle photos
– Maintenance records
– GPS tracking data
2.3 Usage Information
– Booking history
– Payment transactions
– Platform interactions
– Location data
– Device information
– IP addresses
– Browser type
– Operating system
3. HOW WE USE YOUR INFORMATION

3.1 Core Services
– Process bookings and payments
– Verify user identity
– Manage host-guest interactions
– Provide customer support
– Send booking confirmations
– Process insurance claims
3.2 Platform Improvement
– Enhance user experience
– Develop new features
– Analyze usage patterns
– Improve security measures
– Optimize performance
3.3 Communications
– Service updates
– Marketing materials (with consent)
– Promotional offers
– Safety notifications
– Account alerts
4. INFORMATION SHARING
4.1 Necessary Sharing
We share information with:
– Payment processors
– Insurance providers
– Identity verification services
– Legal authorities (when required)
– Emergency services (if necessary)
4.2 Business Partners
– Third-party service providers
– Marketing partners (anonymized data)
– Analytics providers
– Customer support services
5. DATA SECURITY
5.1 Protection Measures
– Encryption protocols

– Secure servers
– Regular security audits
– Access controls
– Employee training
5.2 Data Retention
– Account information: Duration of active account
– Transaction records: 7 years
– Marketing preferences: Until opt-out
– Security footage: 30 days
6. USER RIGHTS
6.1 Access Rights
You can:
– Review your personal data
– Request data copies
– Update information
– Delete account
– Opt-out of marketing
6.2 Data Portability
– Request data transfer
– Export personal information
– Receive data in standard format
7. VEHICLE TRACKING
7.1 GPS Technology
– All vehicles equipped with tracking
– Location monitoring during rentals
– Safety and security purposes
– Theft prevention
7.2 Data Usage
– Trip verification
– Emergency response
– Dispute resolution
– Vehicle recovery
8. COOKIES AND TRACKING
8.1 Website Cookies

– Essential cookies
– Performance cookies
– Functionality cookies
– Analytics cookies
8.2 Mobile App Tracking
– Usage analytics
– Performance monitoring
– Crash reporting
– Feature optimization
9. CHILDREN'S PRIVACY
– No services to under 18
– No intentional data collection from minors
– Immediate deletion if discovered
– Parental notification
10. INTERNATIONAL DATA TRANSFERS
10.1 Data Location
– Primary servers in Puerto Rico
– Backup servers in secure locations
– International transfer compliance
– Data protection agreements
11. CHANGES TO PRIVACY POLICY
11.1 Updates
– Regular policy reviews
– Update notifications
– Email announcements
– Platform notifications
11.2 User Responsibility
– Regular policy review
– Continued use implies acceptance
– Option to terminate service
12. CONTACT INFORMATION
For privacy concerns:
Email: privacy@ridecarsharing.com

Address: [Your San Juan address]
Hours: Monday-Friday, 10 AM-6 PM AST
Saturday: 10 AM-2 PM AST
13. LEGAL COMPLIANCE
13.1 Regulatory Framework
– GDPR compliance
– CCPA compliance
– Local privacy laws
– Industry standards
13.2 Data Breach Protocol
– Immediate investigation
– User notification
– Authority reporting
– Remediation measures
This Privacy Policy is effective as of February 3, 2025.
© 2025 RIDE, LLC. All rights reserved.